Vectis OneCall 08453 717171 (8am–6pm Monday to Friday)

How to make a claim

You can choose from the following options:

Option 1

Please call the Travel Protector Claims Department on 0208 666 9248 (Monday - Friday 10.00am - 4.00pm. Closed weekends and Bank Holidays) or email claims@pjhayman.com and ask for a claim form. You will need to confirm your policy number, name and address and give brief details of your claim.

Calls may be recorded for training and compliance purposes.

Option 2

Please complete the form below to contact the Travel Protector Claims Department. All fields with an asterisk(*) must be completed.

Name:*
Address:*
 
 
 
Post Code:*
Policy Number:*
Brief details of your claim:*
 
* Choose one of the following
Cancellation/Loss of deposit
Medical & associated expenses
Delayed possessions Outward journey only (over 12 hours)
Missed departure or connection/Delay/Abandonment
Curtailment/Return home costs
Personal possessions/Personal money/Loss of passport
Winter Sports/Ski pack/Ski equipment/Piste closure
 
Other
(specify section of cover)
Contact telephone number:*
Email address:*
Confirm email address:*
 
 
 

Option 3

Please write to:-

Travel Protector Claims Department
P J Hayman & Company Limited
Stansted House
Rowlands Castle
Hampshire
PO9 6DX

to request a claim form detailing your name, address, policy number and brief details of your claim.

IMPORTANT NOTE

You must give notice to us as soon as possible, but in any event within 31 days of the incident. Please ensure that all information is accurate. All claim forms will be issued within 2 working days of receipt of the request. Please do not forward any documents until you submit the completed claim form.

To find more about making a claim and the Claims Procedure, please read your Policy wording.